What my clients say...

I worked with nfpSynergy to understand trust, awareness and brand perception of Catholic charities amongst mass-going Catholics.

“Working with Susie is a delight. She is meticulous, thoughtful, dedicated and has real insight into how charities can understand and measure their impact. I have no doubt that her services will be a real benefit to many organisations.”

Joe Saxton

Founder, nfpSynergy

In 2019 I worked with Bible Society to manage and implement a large-scale audience segmentation.

“Susie is a consummate professional with the rare ability to quickly become a trusted team member. Any serious attempt to analyse and understand customer/audience behaviour and attitudes would benefit from her involvement. Combining hard and soft skills with excellent interpersonal communication, Susie became the integrating centre of our audience focused research and helped drive a new culture throughout the organisation. I recommend her highly.”

Professor Paul S Williams

Chief Executive, British and Foreign Bible Society

I have worked with Blackbaud on several different quantitative research projects and trackers.

“Susie is the only person we turn to when we need top-quality survey and analysis work. She has deep analytic skills, and she’s lightning fast at understanding our business requirements and the actionable insights we need. Susie can interpret our brief in exactly the right way with very little back and forth required. At first we just asked for support with analysis, but it quickly became apparent that we would see even more value by having Susie involved throughout the whole survey process. She’s adept at distilling complex findings into easily understood conclusions, and always tells us something we didn’t know. I would describe working with Susie as maximum skill, minimum fuss.”

Casper Harrat

Director of Marketing, Blackbaud

In 2018 I worked with Oxford Research to deliver a market scoping and competitor analysis for an online retailer.

“Susie took the client brief and expanded its scope to deliver a piece of strategic research that provided a springboard for growth for the client. Susie’s enthusiasm and professionalism really wowed us!”

Andy Grout

Oxford Research Associates Ltd